Support FAQ

Technical Documentation

- Linutop OS - Operating system
- Linutop Kiosk - Signage Player and Kiosk
- Linutop TV - Digital Signage

Marketing Documentation

Quick user guide for Linutop XS XS3, XS4 & 6

WIKI - Help for advanced users

Support contact - Access the form

FAQ

General

What are the differences between Linutop OS Free & Pro ?

	Linutop OS Free	Linutop OS Pro
Digital Signage or kiosk
Autostarted application
Selection of the first URL
Starting Menu deactivation
No Add image
Support

Linutop OS Pro can be installed from the Linutop OS Free in the Install Tap of the configuration panel.

Linutop OS is optimized For Digital signage and kiosk use and reduce maintenance costs. The operating system is energy efficient as the processor is less solicited.

Linutop OS XS which is based on Raspberry Pi OS (Buster). Linutop OS for PC which is based on Ubuntu 18.04 LTS.

applications are:
- Setup Menu
- Linutop Kiosk
- Pre-installed software

What are the main differences between Linutop XS, XS3, XS4 & Linutop 6?

Linutops are shipped with the same software package ready to use

	Linutop XS	Linutop 6
Power	3W max	14W max
Weight	92 gr (3 oz)	350g (12.3oz)
Size	9x6x2 cm (3.5 x 2,3 x 0,8 in)	9,5x9,1x3,6cm (3.7 x 3.6 x 1.42in)
RAM	1 GB	2 GB
Processor	ARM Quad Core 900 Mhz	Intel ATOM x5-Z8350 1,92GHz Quad Core
Storage	Flash Memory 16 GB (SD internal)	Flash Memory 16 GB
Details	Linutop XS is the smallest and the most energy efficient computer of the line. LinutopXS is a perfect fit for display, digital signage, network monitoring and industrial environements.	With 2 GB of RAM, Linutop 6 can run Libre Office. A perfect solution for a standalone low maintenance desktop computer.
Uses	LinutopXS is a perfect fit for digital signage.	A perfect solution for a standalone Internet access or office work.

Compatibility

Can I run Linutop OS on my current PC to test its features...

Yes! As long as drivers are compatibles.

You can download Linutop OS demo version following this link.
You can also access this URL from Linutop's front page www.linutop.com (click on Download).

Linutop OS for PC can be downloaded and ran on a Hard Drive, a USB Key (8GB) or a flash Memory.

Linutop OS XS for Raspberry PI can be downloaded and ran on a micro SD (8GB) .

I heard that Linutop OS can be runned from a USB key ?

Linutop OS offers the possibility to 'backup' all tour system's information on a USB key (8Gb). You can then boot on that USB key from any computer* to keep your Linutop OS environment and data.
 Linutop OS Demo can be downloaded on a USB key following that link.
  *Linutop OS runs on any PC that has the correct drivers (see above) once the boot order is configured in the BIOS (Set the boot priority to USB device. You may also have to set the USB device as Default data device).

Are all materials compatible with Linutop OS ?

Most of common materials are compatible with Linutop (Ubuntu) (keyboard, mouse, screen, USB hard drive..). If you want to check your material's compatibility with Ubuntu, you should consult the Ubuntu hardware compatibility help.

Capacity

What is the maximum screen resolution ?

4K 3840x2160 pixels.

Can Linutop play video ?

The Linutop's is delivered with VLC media player installed.

You can play video files (MPEG, AVI, WMV, ...) in full-screen mode.

How to connect my Linutop to Internet?

Wired connection: Each Linutop has one RJ45 ethernet port.
Wifi connection: You would have to acquiere a USB key for wifi or 3G which chipset is compatible with Ubuntu 16.04.
Please refer to Ubuntu material compatibility online help:
- Mobile Broadband cards (En)

Custom

How can configure my system ?

By usin Linutop configuration pannel or linutop kiosk settings.

How can I add a software on my Linutop?

You can add a program online

exemple :
sudo apt-get update
sudo apt-get install myspell-en-us
these instructions allows Libreoffice us english Spellcheck installation

After purchase

When may my parcel be delivered ?

Linutop parcels are sent to the indicated address of shipping at 10 a.m. the business day your payment is received or next. The delivery might then be accomplished within 2 days if in metropolitanian France. For other countries or DOM-TOM, it might be done within a week.
A confirmation e-mail may confirm your purchase and another one might give you information to track your parcel (in most of the cases).
 For a software or service purchase you can use them as soon as your payment is received (you may receive a payment confirmation e-mail).

What would I find in my Linutop parcel ?

1 Linutop and its power unit (transformator & cable).

How to install my Linutop OS purchase ?

After the online purchase of Linutop OS an e-mail is sent to you to confirm your order and another one to guide you in the software insatllation. If not, or if you can't find this e-mail, follow this link.